Glitz Allure · Shipping & Policy
Delivery Mode
Shopping with us online from anywhere in the world is fun, easy and secure. Our checkout process uses the latest technology to encrypt all of your billing and payment information.
We ship fabrics to almost all countries around the world. We use our trusted local couriers for deliveries within Lagos, and DHL for deliveries outside Lagos and outside Nigeria.
Delivery Charges
Delivery fees depend on the weight of the item and the distance. Contact our customer support team to confirm the delivery fee for your location. Shipping costs do not include any taxes, duties and/or customs fees imposed by the destination country — please read our Terms and Conditions regarding international orders.
Standard Delivery
- Within Lagos: Monday – Friday, approximately 1–2 working days.
- Outside Lagos, within Nigeria: Monday – Friday, approximately 3–4 working days.
Same-Day / Next-Day Delivery
Under a serious time crunch? Call customer service on +234 803 325 0131 to confirm whether same-day or next-day delivery is possible for your order. This service is available for deliveries within Lagos only.
International Deliveries
You will receive notifications from our courier before delivery. We process international orders immediately and aim to deliver within the estimated time; however, we have no control over delays caused by customs clearance in the destination country. When customs clearance procedures are required, delivery can extend beyond our original estimates.
Public Holidays
Orders placed on public holidays are dispatched on the next working day.
Returns / Refunds
At Glitz Allure, we want you to have a positive experience every time you shop with us. However, all purchases are final. Fabrics purchased in good condition cannot be returned or refunded, and we do not offer returns or refunds for incorrect purchases or change of mind once fabric has been cut.
Exchange
Exchanges are permissible if fabric is received in a damaged condition, or in the unlikely event that we have sent the wrong fabric.
If the exchange is the result of our error, we will replace the fabric at no charge and bear the shipping costs of returning the item. If we are unable to replace it because the product is unavailable, we will refund both the fabric cost and the shipping fee.
All claims on damaged items must be made within 7 days of purchase, with proof of purchase provided. To make a claim, email order@glitzallurefabrics.com.