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Frequently Asked Questions

  • Opening times
    Monday – Saturday – 10.00am – 7.00pm Sunday - Closed
  • Do you have a catalogue?
    Unfortunately, we do not due to our constantly changing inventory, it would not be cost effective for us to issue a printed catalogue.
  • Can I order a sample?
    Unfortunately, we do not offer this service now.
  • Is there a minimum order?
    The minimum order would depend on the type of fabric. The yardage for each design will be provided on the product.
  • Do you offer custom made designs?
    Yes, we can customize a fabric specially for you. Timeline is about 3-4 months. Contact our ever-friendly customer support team for more about this service.
  • I don’t want my exclusive fabric posted on the website before the big day, is this possible??
    Yes, we will post some of our luxurious exclusive designs on the website, but you can contact our ever-friendly customer support team for designs never seen.
  • Do you ship internationally?
    Yes, we ship all over the world. See more about delivery “here” . All shipping duties are the responsibility of the customer.
  • When will my order be processed?
    We endeavour to process all orders immediately. Orders placed during a sale or promotional period may take up to 3 working days to be processed.
  • How do I know when my order will arrive?
    After check out, you will be provided with an estimated delivery time.
  • What payment methods do you accept?
    We accept all Visa and Mastercard debit and credit cards. We also accept payment via paypal.
  • What is your returns/refund policy?
    Please click here to view our returns/refunds policy.
  • How can I contact your customer support team?
    We provide multiple contact options for our customer support team. You can contact us through email info@glitzallurefabrics.com.
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